Comments on: The Apple Retail “Experience” http://chuck.goolsbee.org/archives/590       goolsbee.org, serving useless content from an undisclosed location since 1997 Sat, 11 Oct 2008 19:39:15 +0000 http://wordpress.org/?v=2.6.2 By: vrooomie http://chuck.goolsbee.org/archives/590#comment-1684 vrooomie Tue, 22 Apr 2008 15:27:05 +0000 http://chuck.goolsbee.org/archives/590#comment-1684 "It is not a lifestyle choice, a fashion accessory, or a decision to be made." Huh. Apple would *never* market their products that way, would they? Chuck? >crickets chirping< Bueller? Bueller??? (tongue stuck *sooo* far in my cheek, you'd think it was a ball bat.....) “It is not a lifestyle choice, a fashion accessory, or a decision to be made.”

Huh. Apple would *never* market their products that way, would they?

Chuck?

>crickets chirping<

Bueller? Bueller???

(tongue stuck *sooo* far in my cheek, you’d think it was a ball bat…..)

]]> By: Willy http://chuck.goolsbee.org/archives/590#comment-1681 Willy Tue, 22 Apr 2008 05:10:24 +0000 http://chuck.goolsbee.org/archives/590#comment-1681 It seems like Apple is looking out for you... http://www.tuaw.com/2008/04/21/apple-wants-to-improve-online-shopping/ It seems like Apple is looking out for you… http://www.tuaw.com/2008/04/21/apple-wants-to-improve-online-shopping/

]]> By: gondwana http://chuck.goolsbee.org/archives/590#comment-1678 gondwana Tue, 22 Apr 2008 00:56:37 +0000 http://chuck.goolsbee.org/archives/590#comment-1678 the creative writing is good as always.... :-) I like the Air also but think to be total useful as portable that could be used in any seat i'd want a slightly smaller screen... it doesn't help with this... but I won't be seeing a new Mac anything for a while so I'm just just dreaming... my mate with an SSD model loves it... but he tends to love all things new from Apple... a very early adopter type... :-) Jerome the creative writing is good as always…. :-)

I like the Air also but think to be total useful as portable that could be used in any seat i’d want a slightly smaller screen… it doesn’t help with this… but I won’t be seeing a new Mac anything for a while so I’m just just dreaming… my mate with an SSD model loves it… but he tends to love all things new from Apple… a very early adopter type… :-)

Jerome

]]> By: chuck goolsbee http://chuck.goolsbee.org/archives/590#comment-1675 chuck goolsbee Mon, 21 Apr 2008 19:06:25 +0000 http://chuck.goolsbee.org/archives/590#comment-1675 Jerome, I haven't had a chance to use the Air yet, beyond setting up a couple of users and handing it off to my staff for completion of setup. What little I saw I really liked. Nice compromise in terms of screen to overall size ratio. Very lightweight. I'll probably make one my next laptop after the old G4 15" gives up the ghost. I'd like a larger drive though. I might even pick an SSD if they could squeeze another 40 gig into it. Abridge, please realize that most of the above is an exercise in creative writing. I fully understand that I am the exception to the Apple Store rule. I know what I want, and just wanted to buy it and leave. In this case, the computer is a mere commodity. It is not a lifestyle choice, a fashion accessory, or a decision to be made. It is just a purchase. My employer needed the computer as SOON AS POSSIBLE. It had to be returned to our office, set up, configured, data moved to it, and handed to the person who was climbing on a plane in a matter of hours. Everything that put a roadblock in front of the swift acquisition of the object at hand was an annoyance. Does that really make me arrogant? Or merely frustrated. I've been an Apple Customer (and frequent stockholder) for over 20 years. I think their retail strategy is brilliant and effective for selling to customers unfamiliar with the product line. It just is sub-optimal for commodity purchase... I know this. I knew this going in. I fully expected this experience to take three times as long as it should have, and reality exceeded that expectation in spades. Does that really make me arrogant? Or merely frustrated. Thanks for commenting. --chuck Jerome, I haven’t had a chance to use the Air yet, beyond setting up a couple of users and handing it off to my staff for completion of setup. What little I saw I really liked. Nice compromise in terms of screen to overall size ratio. Very lightweight. I’ll probably make one my next laptop after the old G4 15″ gives up the ghost. I’d like a larger drive though. I might even pick an SSD if they could squeeze another 40 gig into it.

Abridge, please realize that most of the above is an exercise in creative writing. I fully understand that I am the exception to the Apple Store rule. I know what I want, and just wanted to buy it and leave. In this case, the computer is a mere commodity. It is not a lifestyle choice, a fashion accessory, or a decision to be made. It is just a purchase. My employer needed the computer as SOON AS POSSIBLE. It had to be returned to our office, set up, configured, data moved to it, and handed to the person who was climbing on a plane in a matter of hours. Everything that put a roadblock in front of the swift acquisition of the object at hand was an annoyance. Does that really make me arrogant? Or merely frustrated.

I’ve been an Apple Customer (and frequent stockholder) for over 20 years. I think their retail strategy is brilliant and effective for selling to customers unfamiliar with the product line. It just is sub-optimal for commodity purchase… I know this. I knew this going in. I fully expected this experience to take three times as long as it should have, and reality exceeded that expectation in spades. Does that really make me arrogant? Or merely frustrated.

Thanks for commenting.

–chuck

]]> By: abridge http://chuck.goolsbee.org/archives/590#comment-1674 abridge Mon, 21 Apr 2008 17:33:47 +0000 http://chuck.goolsbee.org/archives/590#comment-1674 In a way you got the experience you anticipated and, in a way, deserved. My wife and I bought her a MacBook Air at the Sacramento Apple Store in just a few minutes. We actually APPRECIATED being offered a free printer. I'm glad I would never have to interact with your arrogance in a retail setting - online shopping is DEFINITELY the place for you. In a way you got the experience you anticipated and, in a way, deserved. My wife and I bought her a MacBook Air at the Sacramento Apple Store in just a few minutes. We actually APPRECIATED being offered a free printer. I’m glad I would never have to interact with your arrogance in a retail setting - online shopping is DEFINITELY the place for you.

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