We flew from central Oregon to Colorado to visit my parents for the holidays. We (reluctantly) flew United, as our preferred carrier (Alaska) had no available flights for the trip. United has never failed to fail me every time I’ve flown them. This time was no exception: Sue had all her prescription medicines stolen from our baggage. I have no idea if it was UAL or TSA at fault here, but I’m now in the complaint process with both. It is sure to be a Kafkaesque journey.
December 26, 2011
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