How many geeks does it take…

…to move a 6800lb (~3000kg) UPS?

Thanks to the amazing Hilman Rollers, only four and a half.

This is our new UPS at digital.forest. It is an MGE EPS 7000, which is a very cool unit. As purchased it is a 300 kVA system, but as we grow we can scale it up to 500 kVA. The battery cabinets arrive tomorrow. You can read about the UPS arrival on my blog at work.

Published, again.

I wrote a lengthy bit about communications as a key to surviving an IT disaster, which in many ways was a written version of the session I delivered at the MacIT conference at Macworld Expo last month. I tackle the stereotype of geeks as poor communicators, and lay out a strategy for getting IT departments into the communication habit. The stunning revelation that lead me down this road is a conclusion I came to when discussing an outage with a “layperson”… that is a user of technology rather than a maintainer of it. To him awareness was more important than downtime. Downtime didn’t bother him so much, so long as he was kept informed of what was going on, why, and when things would be back up. Forewarning would be even better. His downtime came about during a datacenter migration. A light bulb went off over my head, as I had successfully pulled off more than one datacenter migration within the past few years. Did everything go perfectly? Of course not, but the difference was that I put a huge emphasis on communication with our customers way before, before, during, and after the moves. I’m not some IT genius by any stretch of the imagination, and I’m not the first to use this tool effectively. It just seems that most IT professionals forget this critical part of their management strategy.

Anyway, for the terminally curious, the series is linked below. My editor wisely split it into two parts.

Part One

Part Two

Pay No Attention To The Man Behind The Curtain!

The server that hosts a lot of my images is down. It is my own personal box, which is almost as “vintage” as the cars it displays. It is a wonder that it works at all to be honest… clean living in a clean room I guess.

It had a minor disk issue earlier this morning and I’ve fixed it, but now I’m making a backup before I bring it back online. “Have patients!” …said the Mad Doctor! 😉

Update: OK, as of 11:45 Pacific Standard Time the image server is back online.

Out of the Office

I will be out of the office for the next week, out of town, and LIKELY to be not doing much writing or posting here for the next seven days or so.

I’m heading down to San Francisco to Macworld Conference & Expo. I’m teaching a 2-day session called “Total Network Awareness” in the Conference along with my colleagues John, Julian, & Shaun. It should be a GREAT session, as these guys really know their stuff, (except me of course… I’m only there for comic relief) When I last chatted online with Shaun & Julian they were a tad nervous, but John & I are the sort that can stand in front of people and ramble on for days about stuff, so I know we’ll be fine. Shaun & I especially work well together, having presented together now for several years. I know that if I so much as pause, he can finish my thought for me, and vice versa. The only difference this time is that instead of cramming everything into 90 minutes (the four of us did this session last year as a 90 minute one) we have TWO FULL days to lay it all out. I’m really glad about this because last year we literally FLEW through the material and barely made it… and the audience was gasping with questions at the end on *particulars*… That is good because that means they understood the big stuff and wanted details as to HOW to implement. This year we can actually walk them through doing it.

I’m also speaking again on Thursday at the MacIT Conference along with Dave Pooser The Puking Presenter, and (again) John Welch on a panel I’ve created for the purposes of talking about IT Disasters. Should be fun.

Apple could release something earth-shattering, and I may be tempted to comment on it here… otherwise, just talk amongst yourselves for a while because I’ll be busy.

Another Registry!

BeBox!

To add one of my obscure bits of hardware to: The BeBox Registry.

I literally stumbled upon this site this morning, as I was considering putting the old box up on eBay or something. You see I have a rather vast collection of odd computer hardware stashed away in a few places. Mostly Non-Intel CPU workstations and servers. One of these is a BeBox. About 1800 of these were built and I managed to snag one from a friend of mine about 8 years ago (Hi Jeff!)

Then I came to my senses… I can’t put this on eBay. What I have is a collection of obscure, high-end systems from the 90s. These are the last gasp of non-Intel driven errata before that branch of computing lost its momentum. I have PPC, Motorola 68K, Sun Sparc, MIPS and Alpha boxes. I imagine if you liken the pre-PC era like the Brass Era of automobiles, these machines are like the explosion of brands pre-WW2. I have the computing equivalent of Auburns, Cords, Dusenbergs, REOs, Pierce-Arrows and the like. Names like Be, NeXT, SGI, Sun, and of course Apple. They are like used cars now, like those REOs in the 40s; old cars from failed, or merged into some larger entity companies, whose usefulness is gone and whose parts are unavailable. They have little value now, but it should grow over time. I even have a few “one of a kind” machines – unshipped prototypes.

So no eBay. Instead I’ll catalog them here over time. (You’ll note I created a new category for this subject .) Should be fun.

C’mon Apple… keep it coming.

A small step for apple...

OK, so maybe somebody at Apple has a clue or knows how to listen. They announced a new rev of the Xserve today. I won’t bother to talk about the stuff everyone focusses on (CPU horsepower and whatnot, I have friends and customers you can turn to in order to get the skinny on what’s happening inside the new box. ) I’ll stick to the subject of all my usual rantings about servers and server design, the case. This is because I don’t manage servers, as in “what goes on inside the server” I manage Datacenters, namely what happens OUTSIDE the server once it is racked and operating.

The momentous cause of my small celebration today? Apple put a USB port on the FRONT of the Xserve. Whoo hoo!

Mind you this is only a very small step away from ‘style” and towards “substance”, and ironically “usability” but it IS progress and I have to give Apple credit for that.

As I have said before, to be truly useful in the environments it was designed for the Xserve should have all “user” ports on the front, namely USB, and Video, and all “system” ports on the back, namely power, network, FibreChannel, etc. If it connects to another system or the datacenter infrastructure, it goes on the back. If it interacts with a user, it goes on the front.

Datacenters are laid out in hot aisles and cold aisles, where the hot back sides of servers are isolated from the cold intake side. This allows for optimum cooling and airflow. In ideal datacenter environments the hot aisles will be contained and the heat given a specific path for removal. If users have to constantly have access to the back side of racks (or more accurately the hot aisles) then they can not be easily contained. Putting user-required ports on the back side of servers is counter-productive.

Of course, that isn’t my biggest complaint about the Xserve’s design. That remains the completely absurd overall length of the box, which still lays out to 30″ (76.2cm) which is so long that it completely obliterates and density advantage a 1U server supposedly buys you.

I know I’ll get video ports on the front panel long before Apple pulls their head out their butts on case length of 1U boxes though.

Thanks guys.